你听说过“幽灵外卖”吗?近日,河南郑州市市场监督管理局推出“郑骑先锋随手拍”,发动外卖骑手随手拍下“幽灵外卖”乱象举报。
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图源:新华社
“幽灵外卖”是指没有堂食场地或已关门倒闭,却通过租借证照、使用虚假地址、伪造门店照片等手段,在外卖平台上伪装成“正规店铺”继续经营的商家。线上的光鲜亮丽掩盖了线下“脏乱差”的食品安全隐患。
A hidden risk has emerged in the fast-growing food delivery industry: "ghost kitchens". These are food vendors that operate online without real physical premises.
By using borrowed business licenses, fake addresses, and manipulated photos, they present themselves as legitimate restaurants while concealing potential food safety hazards behind polished digital profiles.
这项新举措被媒体报道后引发大量网友点赞:
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有网友表示,“都是为了餐饮业良性发展”,希望在全国普及;
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有餐饮从业者发声支持,“我是干餐饮的,支持这样干”;
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有网友在支持的同时,也表达了对外卖骑手的关心,“请保护好骑手个人隐私”。
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2025年12月26日,“郑骑先锋随手拍”正式上线,鼓励骑手举报问题线索,一经查实,给予骑手50元奖励。
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一位参与举报的骑手坦言:“我主动反映问题并不是为了奖励,是因为我的家人也吃外卖。”
To address the problem, Zhengzhou in Henan province launched the "Rider Reporting Platform" on Dec 26, 2025. The program encourages food delivery riders to photograph and report suspicious operations, offering a reward of 50 yuan for each verified case.
For many riders, however, the motivation goes beyond financial incentives. One participant said, "I'm not doing this for the reward. I report these places because my own family orders food delivery too."
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图为某外卖门店后厨的场景。图源:新华社
截至目前,郑州已有8000多名外卖骑手注册“随手拍”,化身食品安全监督员,参与打击“幽灵外卖”。
Since its launch, more than 8,000 delivery riders in Zhengzhou have registered as voluntary food safety monitors under the rider-led online reporting system.
The system turns everyday riders into frontline safeguards of public health, helping ensure that online listings reflect kitchens that are clean, safe, and legitimate.
民以食为天,食以安为先。期待好的做法早日在更多城市推广,期待每一份送到手中的外卖,都藏着安心与温暖。
你有什么分辨“幽灵外卖”的妙招吗?评论区分享!
来源:新华社
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