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上海迪士尼度假区重要通知

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受台风“贝碧嘉”影响,我们将对2024年9月15日(周日)上海迪士尼度假区的运营时间进行调整。上海迪士尼乐园、迪士尼小镇和星愿公园将于当天17:00起停止运营。室外娱乐演出,包括“奇梦之光幻影秀”和所有场次的“达菲和朋友们的赏月佳会”(及其与上海沪剧院合作的特别版本)将取消。室外景点和其他室外表演也极有可能会因恶劣天气在中午前后关闭或取消。

2024年9月16日(周一),上海迪士尼乐园、迪士尼小镇和星愿公园将暂时关闭。在此期间,度假区的两座主题酒店仍将继续为住店宾客提供服务。

我们计划于2024年9月17日(周二)起恢复正常运营。我们将继续密切监测天气状况,如运营安排有进一步变化,我们将尽快通知游客,同时建议游客查看上海迪士尼度假区官方App或网站了解最新的运营信息。

持有2024年9月15日或9月17日上海迪士尼乐园门票且门票未使用的游客,以及持有2024年9月16日上海迪士尼乐园门票的游客,请联系原门票购买渠道进行退款或改期*。我们将对仍在有效期内的上海迪士尼乐园年卡进行有效期顺延一天,包括相应的年卡权益有效期的顺延。已经预约了2024年9月16日入园的持卡人,我们将为您取消此次“预约未入园记录”。游客也可以联系上海迪士尼度假区预订服务中心进行其他咨询。

*通过上海迪士尼度假区官方网站、App、微信公众号、上海迪士尼度假区预订服务中心、度假区飞猪官方旗舰店或京东官方旗舰店购买门票的游客,请直接通过上海迪士尼度假区官方App提交退票申请。通过其他官方渠道或官方旅游业界合作伙伴购买门票的游客,请联系原门票购买渠道进行退款。

感谢您的理解与支持!请注意出行安全。恭祝您和家人中秋快乐!

上海迪士尼度假区

2024年9月14日

Shanghai Disney Resort Important Notice

Due to the impact of Typhoon Bebinca, we will adjust the operation hours for Shanghai Disney Resort on Sunday, September 15, 2024. Shanghai Disneyland, Disneytown and Wishing Star Park will be closed from 17:00. Outdoor entertainment including ILLUMINATE! A Nighttime Celebration and all performances of Enjoying the Moon with Duffy and Friends (including the special edition in collaboration with Shanghai Huju Opera Theatre) will be cancelled. Outdoor attractions and other outdoor performances are highly likely to be suspended or cancelled during mid-day due to poor weather conditions.

Shanghai Disneyland, Disneytown and Wishing Star Park will remain closed on Monday, September 16, 2024. The two resort hotels will continue to provide services to in-house guests during the impacted time period.

We plan to resume normal operations from Tuesday, September 17, 2024. We will continue to closely monitor the weather conditions and will notify guests if there are any further changes to our operations. Guests are encouraged to check the resort’s official app or website for the most up-to-date operational information.

For guests holding unused Shanghai Disneyland tickets for September 15 or September 17, 2024, or holding Shanghai Disneyland tickets for September 16, 2024, please contact your original point of purchase for a refund or exchange*. We will also provide a one-day extension of the validity period of valid Shanghai Disneyland Annual Passes and the general benefits to pass holders. For pass holders who have made a reservation on September 16, 2024, we will cancel this ‘Reservation No Show Record’ for you. Guests can also contact Shanghai Disney Resort Reservation Center for other inquiries.

*Guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store can request a refund directly through the resort’s official app. For guests who have purchased their tickets through other official channels or our official travel partners, please contact the original ticket purchase channel to request a refund.

Thank you for your understanding and support! Please travel safe, and we wish you and your family a happy Mid-Autumn Festival!

Shanghai Disney Resort

September 14, 2024来源:上海迪士尼度假区发布

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