员工被指性骚扰，北京环球影城回应

3月19日，北京环球影城员工在角色互动环节的行为引发网络热议。多位游客通过社交平台反映，影城内扮演喜剧大师“卓别林”的工作人员在与游客互动时存在肢体越界等不当行为，相关视频及图文记录在社交平台持续发酵。

On Wednesday, following a complaint by a social media user that an employee at the Universal Beijing Resort of inappropriate physical interactions with visitors during a role-playing activity, the resort launched an internal investigation and suspended the employee as an initial measure on Wednesday.

图源：网友视频截图

根据游客发布的多段现场影像显示：该工作人员在引导女游客摆出亲吻其脸颊的拍照姿势时，突然转头完成实际接触。

Videos shared by netizens show the employee, dressed as "Chaplin", asked a female visitor to pose as if kissing his cheek. As the visitor pretended to kiss, the man suddenly turned his head to kiss her.

另有画面记录该扮演者将头部倚靠于游客肩部时，视线聚焦在游客胸口。多位游客表示，此类非常规互动方式令人产生强烈不适感。

Additionally, photos circulating online depict the employee leaning on female visitors' shoulder, his gaze seemingly directed at their chest. These actions reportedly made visitors uncomfortable, The Paper reported.

事件曝光当日，北京环球影城启动应急处理机制。园方在官方声明中回应：“3月19日，我们关注到游客对一名员工的投诉。对此，我们高度重视，立即启动内部调查，并在第一时间暂停该员工的工作。尊重每一位游客、为他们提供优质的游园体验是我们一直以来遵循的企业核心价值和行为准则。我们将秉承公平公正原则，对于任何不符合公司行为规范和相关制度的行为，根据调查结果及时予以严肃处理。感谢大家的关注与反馈。”

"On March 19, we became aware of a visitor's complaint regarding an employee. We take this matter very seriously and have immediately launched an internal investigation, suspending the employee's duties as a first step. Respecting every visitor and providing them with a high-quality experience has always been our core corporate value and code of conduct. We are committed to fairness and will take strict action in accordance with the investigation results against any behavior that violates our company's standards and policies. We appreciate everyone's attention and feedback," said the resort on Wednesday.

图源：北京环球影城微信公众号

目前，相关话题在各社交平台热度不减，游客群体对主题乐园互动规范的讨论持续升温。此次事件为沉浸式娱乐场所的演职人员培训体系敲响警钟，建议加强互动边界管理及员工职业素养培养。

编辑：黎霈融

实习生：杨婧怡

来源：澎湃新闻 环球时报

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