近日,广东佛山朱女士向755大真探投诉:其携号转网至电信后,90G套餐流量异常,单日竟被计36.9G,手机寄送途中无人使用仍耗332M流量,客服却称后台无异常。无独有偶,苏州一用户两小时内被计20G。业内透露,详单按300MB切片、且为汇总上传,并非实时记录,暂不能认定偷跑。法律人士指出,流量计费举证责任在运营商,不能以“无异常”搪塞。(界面新闻记者杨舒鸿吉报道)
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