近日,网约车专车司机王女士反映,深夜接单男乘客离开后,发现在后排留下大便,大便是稀的,但比较完整,不像是拉裤子后蹭到座位,也没被压过。粪便已渗透至座椅海绵,清洗费799元,更换座椅需约两万元。乘客愿赔799元清洗费,被王师傅拒绝,目前她已报警。对此您怎么看?
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