近日,上海一女子入住五星级酒店,洗完澡穿浴袍时从口袋里摸出一支用过的妇炎洁。她认为浴袍明显被动过,怀疑未更换。酒店称浴袍一客一换、退房消毒,提出送一盒月饼补偿。女子拒绝,觉得膈应但不想继续纠缠。您怎么看?
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