高铁双人座被免票儿童挤成“三人座”？12306回应：免票儿童不能占用他人座位

近日，有乘客反映，自己在乘坐高铁时，原本DF两人座的座位，因邻座免票儿童不断挤占空间，硬生生坐了三个人，乘车舒适度大打折扣。该乘客因此建议，应为年龄稍大的儿童购买儿童票。此事迅速引发网友热议，不少人也纷纷表示曾遇过类似尴尬。

A recent incident on a high-speed train has drawn attention to the practical challenges of traveling with young children, after a passenger said her journey was made uncomfortable by a free-ticket child who squeezed into her seat.

8月10日，记者联系上当事乘客。据她回忆，8月8日，她在徐州东站换乘，全程约3小时。“当时我正戴着耳机睡觉，迷迷糊糊睁眼时，看到她们把座位中间的扶手抬了起来，小孩子顺势挤了进来。”

她表示，自己购买的是靠窗F座，一排仅有两个座位，起初想着孩子只是在边上坐一下，尚可忍受，但孩子一直扭动身体往里挤，甚至伸手越过她扒着窗边向外看。该乘客补充道，由于带孩子的是老人，加上自己性格较为“社恐”，出于尊重，她全程未主动沟通交涉。

The passenger, who traveled on Aug 8 from Xuzhou East station on a three-hour trip, told reporters that she had booked a window seat in a two‑seat row. While she was resting with headphones on, she woke up to find that the armrest between her and the neighbour had been lifted, and the neighbour's child had moved into her space. The child kept shifting, even reaching across her to look out the window. Her account quickly went viral, with many netizens sharing similar experiences of cramped journeys due to free-riding children.

针对这一情况，记者以乘客身份致电铁路12306客服。客服人员明确表示，根据铁路部门相关规定，一名成人旅客可免费携带一名6周岁以下、不单独占用席位的儿童乘车。“他如果单独占一个席位，就要买儿童票了。”

When contacted, a customer service representative from China Railway 12306 clarified the rules: under current regulations, one adult passenger may bring one child under the age of 6 for free, provided the child does not occupy a separate seat. "If the child takes up a seat on their own, they must buy a child ticket," the representative said.

客服进一步解释，免费乘车的儿童不占座位，只能与同行成人挤在一起，“可以坐在大人的身上”，不能占用他人座位。若乘客在旅途中遇到类似情况，可通过扫座位上的“铁路畅行”二维码，联系列车工作人员，请求协助协调处理。

Passengers facing such situations are advised to scan the QR code on their seat to contact train staff for on‑spot assistance.

儿童高铁购票攻略

1.儿童购票按年龄划分，不再看身高

未满6周岁的儿童可免费乘车（1名成人旅客可免费携带1名不占座儿童）；年满6周岁且未满14周岁的儿童可购儿童优惠票；14周岁及以上儿童需买全价票。

The current policy sets ticket eligibility by age, not height. Children under 6 may travel for free, provided they do not occupy a separate seat, and only one such child is allowed per paying adult. Those aged between 6 and 14 are required to buy a child ticket, while passengers 14 or older must purchase a full‑fare adult ticket.

2.不同带娃人数购票搭配参考

■带1个小孩

• 不到6岁：购买1张成人票，孩子免费，用孩子本人有效身份证件（身份证、户口簿、出生医学证明等）提前申报免费儿童即可，如需单独占座则购买儿童票。

• 年满6周岁且未满14周岁：1张成人票+1张儿童票。

• 14周岁及以上：2张成人票。

■带2个小孩

• 两个都不到6岁：1张成人票+1名免费儿童+1张儿童票。

• 一个不到6岁、一个年满6周岁且未满14周岁：1张成人票+1名免费儿童+1张儿童票。

• 两个都是年满6周岁且未满14周岁：1张成人票+2张儿童票。

• 两个都是14周岁及以上：3张成人票。

■带3个小孩

• 3个都不到6岁：1张成人票+1名免费儿童+2张儿童票。

• 2个不到6岁、1个年满6周岁且未满14周岁：1张成人票+1名免费儿童+2张儿童票。

• 1个不到6岁、2个年满6周岁且未满14周岁：1张成人票+1名免费儿童+2张儿童票。

• 3个都是年满6周岁且未满14周岁：1张成人票+3张儿童票。

• 3个都是14周岁及以上：4张成人票。

When traveling with multiple children, the general rule is that only one child under 6 can ride free per adult; any additional child – regardless of age – must buy a child ticket, while those 14 or older pay full fare.

3.小朋友没身份证，怎么买票进站？

很多低龄宝宝还没办身份证，按以下几种方式进站坐车，都能顺利出行。

• 线上购票：直接填写小朋友的身份证号码即可正常购票。

• 进站检票：携带户口簿、出生证明，前往车站人工窗口/人工检票通道核验进站。

来源：四川日报微信综合经视直播、央视新闻

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